I received the Sony Bravia KDL-52Z5100 a couple of weeks ago, and soon discovered a bad pixel in the center of the screen. I called Amazon and the customer service rep was excellent. She handled my problem expeditiously, ordered a new TV, and arranged for the old one to be picked up.
The TV is top of the line. Features are easy to use. Picture is crystal clear. Sound is very good. No glare from screen.
Watching Wimbleton tennis was great with 240hz. Can't wait for the Baseball playoffs and football season.
I will continue to buy from Amazon because of low prices and high customer service.
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